خلاصہ

A Dynamic and result oriented team player with Management experience spanning in progressive leadership, & robust record of Success in achieving objectives and timelines. Working with top notch organizations in Pakistan for Mind Bridge includes, Jazz and Telenor Pakistan.
I preferred to gave the trainees the environment in which trainees can easily absorb product knowledge also trainees can enhanced their communication skills om a very joyful environment.

تجربہ

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Junior Project Manager
Senew Tech
اکتوبر ۲۰۲۲ - موجودہ | Lahore, Pakistan

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Assistant Manager
Telenor Easypaisa
اپریل ۲۰۱۹ - ستمبر ۲۰۲۲ | Lahore, Pakistan

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Team Lead
Mindbridge Pvt. Ltd.
نومبر ۲۰۱۷ - دسمبر ۲۰۱۸ | Lahore, Pakistan

Expert in identifying and delivering conflict resolution and ensuring customer satisfaction. Adept at developing, growing, transforming and managing high-volume service centres and units into high performing teams through strong leadership and effective communications.

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Trainer
Mindbridge
ستمبر ۲۰۱۷ - نومبر ۲۰۱۷ | Lahore, Pakistan

Proven track record of success in improving performance metrics, leveraging technology and establishing best work practices, which optimises processes, quality, and contains costs. Expert in identifying and delivering conflict resolution and ensuring customer satisfaction. Adept at developing, growing, transforming and managing high-volume service centres and units into high performing teams through strong leadership and effective communications.

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Customer Relationship
Abacus Consulting
فروری ۲۰۱٦ - اگست ۲۰۱۷ | Lahore, Pakistan

Accomplished and client-focused professional with hands-on experience directing all aspects of customer service and support.

تعلیم

University of Gujrat
بیچلرز, بی سی ایس / بی ایس, Software Engineering‎
Computer software
CGPA 2.5/4
2019

پیشہ ورانہ مہارتیں

ماہر Achieve Organizational Goals
ابتدائی Admin Task Planning
ماہر Analytical Skills
ابتدائی Bilingual Communication Skills
ماہر Buisness Developmemt Process
ماہر Business Development Skills
ماہر Client Acquisition Skills
ماہر Client Dealing
ماہر Compliance Quality Control
ابتدائی Computer Hardware Installation
ابتدائی Computer Proficient
ماہر Customer Serve Skills
ماہر Fluent in Engslih
ابتدائی High-Impact Presentations
ماہر Installation Process Knowledge
ماہر IT Support Responsibilities
ماہر Legal Documents Management
ابتدائی Manage Complex Projects
ماہر Microsoft Office 1
ماہر Motivation Skills
ابتدائی Multitasking Skills
ماہر Quality Improvement
ماہر Record Keeping
ماہر Relations Management Skills
متوسط Sales
متوسط SAP MM
ماہر Security Principles
ابتدائی Spreadsheet Navigation
ماہر Sterilization Procedure
ماہر Strategic Thinking
ماہر Strong Interpersonal Skills
ماہر Student Affairs Managemment
ابتدائی T Bricklaying
ماہر Team Building
ماہر Team Management
ماہر Team Motivation Skills
ماہر TECEPYION=
ماہر Telemarketing Skills
ماہر Training and Development
ابتدائی Troubleshooting Skills
ماہر Understand Strengths And Weakness
ماہر Unreal and Blender
متوسط Voltage Systems Handling Skills
متوسط إدارة المشاريع من البداية إلى النهاية
متوسط إدارة العمليات الإدارية

زبانیں

متوسط انگریزی
ماہر اردو